Privacy Policy

At ImporterInternational, we respect and value your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

  • Name, email address, phone number, billing and shipping address when you place an order.
  • Payment details are processed securely through trusted payment gateways. We do not store your card or UPI information on our servers.

2. How We Use Your Information

  • To process and deliver your orders.
  • To provide customer service and support.
  • To share updates, promotions, or new arrivals (only if you choose to receive them).

3. Data Protection

Our website uses SSL encryption to protect your personal information. We do not sell or share your data with third parties, except where required for delivery or payment processing.

4. Cookies

We use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

5. Contact Us

If you have any questions about our Privacy Policy, please contact us:

📞 Phone: +965 51113300
📧 Email: d.fahadq8@gmail.com
📍 Address: Al Dajeej, Kuwait

Refund & Return Policy

At ImporterInternational, we aim to provide only the highest quality fabrics. Please read our refund and return terms carefully.

1. Returns

As we deal in wholesale fabric, returns and exchanges are not generally accepted. Returns are only allowed if a product is defective or incorrect.

2. Refund Eligibility

  • Refunds are only applicable for defective or wrongly delivered products.
  • Requests must be made within 2 days of receiving your order via email or phone.

3. Refund Process

  • After verification, we will arrange a replacement or refund.
  • Refunds are processed back to your payment method within 5–7 working days.

4. Non-Refundable Items

  • Customized or cut-length fabrics.
  • Clearance or sale items.
  • Color variations between digital display and actual fabric.

5. Contact Us

For refund and return inquiries, please reach us at:

📞 Phone: +965 51113300
📧 Email: d.fahadq8@gmail.com
📍 Address: Al Dajeej, Kuwait

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